Seamless service from Cat Lift Trucks.
When it comes to buying a forklift truck, your decision should not only be limited to price and product features.
The manufacturer's capability in terms of providing comprehensive customer service before, during and after sales should also be an integral and equally important part of your purchase decision. Lack of proper attention in this area will frequently result in painful and expensive surprises.
Cat® Lift Trucks is a global forklift truck and materials handling equipment operation with a local focus and over time we have built up a unique understanding of our customers’ needs as well as significant practical skills when it comes to providing localised service.
Working with our dealer network, we supply, manage and maintain client fleets, to deliver highly targeted and cost effective materials handling solutions that maximise utilisation. This means that our customers benefit by keeping their fleet sizes and therefore number of operators to a minimum without adversely affecting output and simultaneously lowering their total cost of process.
We select our Cat Lift Truck dealer service personnel on the basis of their technical expertise and practical experience. Through regular and on-going training programmes, our highly qualified salesmen are trained to offer you the best advice to match your requirements, whilst our technical training allows for fast, accurate maintenance and servicing of your equipment with the absolute minimum of downtime.
By working closely with our authorised Cat dealers, we strive to set the service standard within the materials handling industry for delivering the best possible materials handling service. And this in turn helps to ensure that the service you obtain, from financing through warranty and maintenance, to spare parts, is of extremely high quality and that your forklift trucks perform optimally.
Whatever your service requirements, our Cat Lift Trucks dealer network is available to help. Our whole organisation is geared to providing a seamless and efficient service to keep your materials handling operation running smoothly and profitably.